Today's human resources are different from the past; they engage with us through understanding. At The New Leaders' workshop, I learned how to communicate in a way that makes those around me feel confident, safe, and understood, allowing them to be more open with me.

"Emotional Intelligence (EQ) is pivotal for business success today, regardless of size. The New Leaders' workshop has boosted EQ and leadership skills among managers and leaders, fostering strong, competitive leadership within our organization."

The Advance Customer Services Communication by Emotional Intelligence training program by The New Leaders has significantly transformed our team. Our ability to identify and manage emotions has greatly enhanced our customer relationships. We are highly impressed with the program's professionalism and effectiveness.

Leaders greatly benefit from understanding emotional management, as mastering one's own emotions and listening effectively can significantly ease the journey of life.

The training, organized by The New Leaders, is super useful and practical in many ways. Especially, 80% of the course time is spent on practice and group coaching, so we will be able to sharpen and apply the new skill right away!

Taking on a new role as CEO has been quite challenging. I moved to a new environment where it seems like people are moving slowly and lack motivation. Sometimes, I feel a clear sense of loneliness as a leader and experience burnout. Ngan has helped me strengthen my leadership skills, allowing me to connect with, gradually motivate, and inspire the team. It hasn't been easy, but I have experienced the power of effective leadership. I'm grateful to have her as part of my journey toward becoming a great leader.

Building trust and emotional intelligence (EQ) communication skills we've learned from The New Leaders' customized program have really helped our leadership team connect better. Developing EQ in our team has fostered a culture of trust, friendliness, and a safe space for sharing and creativity within the team.