Today's human resources are different from the past; they engage with us through understanding. At The New Leaders' workshop, I learned how to communicate in a way that makes those around me feel confident, safe, and understood, allowing them to be more open with me.

I received a lot of useful knowledge from The New Leaders' workshop, especially the application of emotional intelligence in leadership skills in today's world. I was also greatly impressed by the energy and expertise that Ngan Tran brought to the workshop.

Leaders greatly benefit from understanding emotional management, as mastering one's own emotions and listening effectively can significantly ease the journey of life.

The training, organized by The New Leaders, is super useful and practical in many ways. Especially, 80% of the course time is spent on practice and group coaching, so we will be able to sharpen and apply the new skill right away!

Ngan has really helped me to be a better leader. She is a great listener and draws upon a wealth of knowledge and experience to offer insightful, practical advice to guide me in facing problems and inspiring my team to perform and develop. After you have been in leading position for a while, it is easy to get complacent in the way you do things. Ngan has really helped me to gain new perspectives and continue improving in my career.

"Emotional Intelligence (EQ) is pivotal for business success today, regardless of size. The New Leaders' workshop has boosted EQ and leadership skills among managers and leaders, fostering strong, competitive leadership within our organization."

The Advance Customer Services Communication by Emotional Intelligence training program by The New Leaders has significantly transformed our team. Our ability to identify and manage emotions has greatly enhanced our customer relationships. We are highly impressed with the program's professionalism and effectiveness.