The Advance Customer Services Communication by Emotional Intelligence training program by The New Leaders has significantly transformed our team. Our ability to identify and manage emotions has greatly enhanced our customer relationships. We are highly impressed with the program's professionalism and effectiveness.

The workshop from The New Leaders opened my eyes to a wealth of knowledge and communication techniques that were completely new to me.

Developing from junior managers to senior managers is a long growing path. We reached out to The New Leaders who provide customized training in EQ management to grow our team. Supported by their experience, 3 of our teams have learned to know their inner person, the inner person of their coworkers and build trust within the team. Understanding each other's emotions better helped the teams to grow and elaborate more. A journey that took months and is still ongoing, but certainly worth every minute!

Building trust and emotional intelligence (EQ) communication skills we've learned from The New Leaders' customized program have really helped our leadership team connect better. Developing EQ in our team has fostered a culture of trust, friendliness, and a safe space for sharing and creativity within the team.

Anyone, especially people working in the humanitarian field, should acquire these skills to improve the quality of their communication, leading to further accomplishments in their career.

I received a lot of useful knowledge from The New Leaders' workshop, especially the application of emotional intelligence in leadership skills in today's world. I was also greatly impressed by the energy and expertise that Ngan Tran brought to the workshop.

Today's human resources are different from the past; they engage with us through understanding. At The New Leaders' workshop, I learned how to communicate in a way that makes those around me feel confident, safe, and understood, allowing them to be more open with me.