Building trust and emotional intelligence (EQ) communication skills we've learned from The New Leaders' customized program have really helped our leadership team connect better. Developing EQ in our team has fostered a culture of trust, friendliness, and a safe space for sharing and creativity within the team.

I received a lot of useful knowledge from The New Leaders' workshop, especially the application of emotional intelligence in leadership skills in today's world. I was also greatly impressed by the energy and expertise that Ngan Tran brought to the workshop.

Taking on a new role as CEO has been quite challenging. I moved to a new environment where it seems like people are moving slowly and lack motivation. Sometimes, I feel a clear sense of loneliness as a leader and experience burnout. Ngan has helped me strengthen my leadership skills, allowing me to connect with, gradually motivate, and inspire the team. It hasn't been easy, but I have experienced the power of effective leadership. I'm grateful to have her as part of my journey toward becoming a great leader.

Anyone, especially people working in the humanitarian field, should acquire these skills to improve the quality of their communication, leading to further accomplishments in their career.

"What separates successful Leaders and Managers are not THEIR technical COMPETENCE, but the ability to connect to their people. Of course, CEO’s often have great strategic thinking and financial skills, but it is their sharp EQ that drives their organizations. The executive coaching from The New Leaders develop and hone this essential capability."

"Emotional Intelligence (EQ) is pivotal for business success today, regardless of size. The New Leaders' workshop has boosted EQ and leadership skills among managers and leaders, fostering strong, competitive leadership within our organization."

The Advance Customer Services Communication by Emotional Intelligence training program by The New Leaders has significantly transformed our team. Our ability to identify and manage emotions has greatly enhanced our customer relationships. We are highly impressed with the program's professionalism and effectiveness.